ServiceNow has signed an agreement to acquire next-generation observability platform Lightstep for an undisclosed sum. By acquiring Lightstep, ServiceNow aims to help DevOps engineers build, deploy, run, and monitor cloud-native applications.

Together, ServiceNow and Lightstep will extend the benefits of observability across the enterprise through digital workflows that convert real-time insights into action across all the technologies, people, and processes that enable digital business.

The combination of ServiceNow and Lightstep will deliver deep operational insights so enterprises can more effectively use modern technology stacks. Lightstep’s solution analyzes system-wide metrics and tracing data in real-time to understand the cause and effects of changes to application performance, reliability, and development velocity.

The Now Platform coordinates the technical and team response, connecting insights with actions needed to drive digital transformation.

Customers will be able to more easily monitor and respond to critical signals and indicators of software health using Lightstep’s capabilities with ServiceNow’s IT workflow solutions’ ability to weave disparate elements into a seamless digital fabric.

San Francisco-based Lightstep was co-founded in 2015 by CEO Ben Sigelman, COO Ben Cronin, and Chief Architect Daniel Spoonhower.

ServiceNow expects to complete the acquisition in Q2 2021.

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