Guest: Dave Bermingham (LinkedIn, Twitter)
Company: SIOS Technology (Twitter)

State, local government, and education (SLED) organizations provide mission-critical services to the public. Needless to say, the systems that support these services require 99.99% availability or roughly less than 5 minutes of downtime per month.

In this episode of TFiR: Let’s Talk, Swapnil Bhartiya sits down with Dave Bermingham, Director of Customer Success at SIOS Technology, to talk about how the company is providing high availability solutions to this market segment.

Key highlights of this video interview:

  • State and local government agencies rely on communication and collaboration tools that are used by emergency services (dispatch, police, and medical). They also have financial management systems that need to be online for budgeting, accounting, procurement, and tax processing. Educational institutions have student information systems to manage grades, enrollments, transcripts and so forth. They have learning management systems for online classrooms. All these are business-critical/mission-critical systems that require high availability.
  • High-availability (HA) solutions should be cost-effective, reliable, provide redundancy, able to maintain high levels of performance even under heavy workloads or during failover scenarios, detect failures, and perform recovery actions, scalable, and able to integrate with existing systems and infrastructure.
  • Bermingham described two implementations of their SANless clustering solution: 1) to eliminate downtime during university enrollment, SIOS provided high availability not only at the application level/server level, but also at the entire data center level, 2) to be able to dispatch police, fire or rescue teams from partner townships during multiple disasters, SIOS worked with an integrator to ensure that the call center CAD system is online and highly available.

This summary was written by Camille Gregory.

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