SIOS Technology tailors high availability (HA) solutions to customers in industries where the smallest interruption can lead to profound operational disruptions. In this episode, Margaret Hoagland, VP of Global Sales and Marketing at SIOS Technology, discusses high availability, its critical role for applications in certain industries, and how SIOS Technology tailors high availability solutions to its customers. She says, “High availability is a class of applications that are so important to a company that even a few minutes of downtime is really catastrophic.”
What is high availability and which industries need it?
Hoagland defines high availability as critical applications whose brief downtime can be catastrophic, affecting production, inventory, and shipping. She stresses the need for minimal Recovery Time Objective (RTO) and Recovery Point Objective (RPO).
- High availability is ideally 100% uptime, but organizations typically aim for 99.99% or higher. High availability depends on the application’s importance to the company’s operations.
- Hoagland explains that industries like medical and financial services need high availability to ensure data accessibility and restoration. She discusses how SIOS Technology supports both highly critical applications and less critical ones.
- Hoagland talks about how high availability clustering can be facilitated by SIOS Technology’s recovery kits, while less critical applications employ single server protection for issue resolution without a secondary server.
Assessing the necessary protection for applications
- Hoagland goes into depth about determining the necessary level of protection for applications and databases to avoid downtime. Even non-critical applications, when left unprotected, frequently fail, causing significant disruptions and draining IT resources.
- Hoagland discusses concerns about the resource drain and stress that high availability measures can impose, stressing the need to assess downtime consequences thoroughly.
- SIOS Technology prioritizes understanding each customer’s business requirements to offer tailored guidance on implementing suitable availability solutions.
- While public cloud SLAs guarantee infrastructure uptime, they don’t address software-related downtime, necessitating additional application-level protection like SIOS Technology’s single server protection across all deployment environments.
Guest: Margaret Hoagland (LinkedIn)
Company: SIOS Technology (Twitter)
Show: Let’s Talk
This summary was written by Emily Nicholls.





