Cloud Native

Splunk’s ‘Hidden Costs of Downtime Report’ highlights the importance of digital resilience

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Splunk offers solutions that enhance security and observability to address the challenges enterprises are facing in today’s business landscape. In this show, Patrick Lin, SVP and GM of Observability at Splunk, discusses the critical role of observability and digital resilience for enterprises and how Splunk leverages telemetry to streamline data collection and visualization for full visibility across enterprises. Lin also highlights the key findings from their latest report, The Hidden Costs of Downtime, emphasizing the importance of investing in digital resilience to address these challenges.

Lin says, “Splunk products are centered on the security and observability issues that folks face as they’re trying to ensure digital resilience.”

How Splunk utilizes OpenTelemetry for streamlined data collection and visualization

  • Lin explains how Splunk uses OpenTelemetry to streamline data collection and visualization for microservices.
  • Splunk supports and integrates OpenTelemetry with various formats for effective data management and observability.

How Splunk is helping provide full visibility across the enterprise

  • Lin underscores the importance of achieving full visibility across the enterprise, which involves integrating and monitoring a wide range of applications and ensuring that data from these applications is interconnected and accessible for comprehensive analysis.
  • Lin explains that Cisco’s acquisition of AppDynamics and integration of Spark Observability Cloud greatly boost Splunk’s ability to deliver comprehensive visibility across both private and public networks.
  • Lin highlights Splunk’s focus on supporting hybrid environments by offering robust solutions for managing and visualizing data across on-premises, cloud, and hybrid setups to meet diverse customer needs.

Key findings from Splunk’s latest report and the need to address Downtime

  • Lin presents the Hidden Costs of Downtime report, detailing both direct and hidden impacts like reduced shareholder value and productivity losses. The report underscores the importance of resilience in business planning.
  • Lin elaborates on the report’s findings, noting the unexpected impact of downtime on developer productivity and project delays. The report found that 70% of companies faced project delays and 64% experienced productivity losses, emphasizing the need for better resilience strategies.
  • Lin emphasizes the growing awareness of the need to address downtime through comprehensive strategies. Lin highlights the importance of investing in resilient systems for both security and observability.

Splunk’s comprehensive solutions, investments in AI, and ongoing integration with Cisco products

  • Lin discusses how Splunk’s products provide comprehensive visibility and detection for both security and observability issues, helping teams across various functions monitor and manage their environments effectively.
  • Splunk offers targeted solutions for different teams, including security teams, Site Reliability Engineering (SRE) teams, and developers, enabling them to detect, investigate, and resolve issues efficiently.
  • Lin highlights Splunk’s investment in AI technologies, specifically focusing on enhancing anomaly detection capabilities and improving the integration of AI across its observability and security tools.
  • Lin expresses excitement about the ongoing integration of Splunk and Cisco products, noting that it aims to create a unified experience by streamlining the integration between the Splunk core platform and other Cisco technologies.

Guest: Patrick Lin (LinkedIn)
Company: Splunk (Twitter)
Show: Let’s Talk

This summary was written by Emily Nicholls.

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