Tines has announced the general availability of its new AI chat interface, Workbench. The product enables security teams to securely leverage large language models (LLMs) to interact with proprietary data and dynamically orchestrate mission-critical processes. Using natural language, Tines Workbench enables users to query, gather and analyze information, take real-time action on data across applications, and determine next steps.

“AI has immense potential to revolutionize how mission-critical teams tackle their most pressing challenges,” said Eoin Hinchy, co-founder and CEO of Tines. “Current solutions lack the depth and flexibility required by security teams, limiting their effectiveness in real-world scenarios. Workbench is the result of years of intensive development, seamlessly blending Tines’ strengths in connectivity, custom workflows, and enterprise-grade security with the power of LLMs in areas like summarization and natural language processing. We’re confident it will deliver exceptional value to our customers and users.”

Built on Tines’ core platform architecture, Tines Workbench is vendor-agnostic and harnesses the power of both out-of-the-box and custom workflows to provide reliable context for the AI language model a customer is using, incorporating familiar functionalities, like confirmations, audit logs, and role-based access control (RBAC). Users maintain complete control, guiding autonomous actions while receiving responses that cite the data sources to foster more confident decision-making.

With the average security team relying on 76 different tools, Tines Workbench stands out from retrieval augmented generation (RAG) and traditional vendor-specific copilots, which create barriers to action through fragmented access to data. In contrast, Tines’ Workbench enables security teams to collaborate, gather context, and take decisive action from a single interface, seamlessly integrating with existing systems and workflows without requiring specialized knowledge or infrastructure.

Tines Workbench includes built-in guardrails to avoid hallucinations and reduce the likelihood of misleading answers. It also can understand complex queries and explain intricate subjects clearly and concisely, ensuring that AI-generated insights are relevant and grounded in an organization’s proprietary context.

Customers who participated in the Tines Workbench alpha program are deriving value from various use cases, including enriching user and asset information, investigating EDR alerts, analyzing and blocking IPs, domains and URLs, performing fraud analysis, and running real-time response and forensic investigations.

Secure and private by design, Tines Workbench is available to all Tines customers and via the company’s free community edition plan. Visit tines.com/workbench for more information.