Viavi Solutions has announced the availability of NITRO AIOps on Google Cloud, creating a solution that leverages VIAVI network analytics solutions and Google Cloud’s native service capabilities. The collaboration aims to address critical challenges faced by communication service providers (CSPs) and unlock new opportunities for network intelligence and optimization.

NITRO AIOps empowers CSPs to evolve their legacy NOC to Dark NOC and delivers end-to-end network visibility across a wide range of network platforms, including those for cloud and IoT.

The critical challenges addressed by NITRO AIOps include:

· Network Performance Optimization: NITRO AIOps enables CSPs to proactively monitor and optimize network performance. By identifying potential bottlenecks and anomalies, CSPs can take timely actions to ensure seamless network operations and consistent, high-quality service delivery.
· Enhanced Customer Experience: With granular insights into customer behavior and usage patterns, the solution allows CSPs to tailor services to individual preferences. This results in personalized offerings, improved customer satisfaction, and increased loyalty.
· Capacity Planning and Resource Management: The solution’s AI-driven analytics aids CSPs in effective capacity planning and resource management. By optimizing network resources, CSPs can achieve better resource utilization and cost efficiency.
· Real-Time Anomaly Detection: AIOps empowers CSPs with real-time issue detection, enabling swift response to network anomalies and potential service disruptions, minimizing downtime and enhancing network reliability.
· Predictive Maintenance and Quality Assurance: By predicting potential network issues and faults, the solution helps CSPs adopt a proactive approach to maintenance and quality assurance, ultimately leading to improved service quality and reduced operational costs.

The solution will be demonstrated at TMForum’s DTW23 – Ignite in Copenhagen, September 19-21.