VMware and ControlUp have announced an expanded alliance as part of which VMware will resell ControlUp’s new digital employee experience management solutions, making them available to VMware Horizon customers.
According to the company, ControlUp Remote DX and Scoutbees solutions provide Horizon customers with a unique window into remote workers’ local area networks, and perform synthetic testing to spot potential problem areas before they result in employee frustration and hamper productivity.
VMware Horizon customers have been able to license ControlUp solutions, including ControlUp Solve and ControlUp Real-Time DX, and can now add the following ControlUp solutions to manage their Horizon environment:
- ControlUp Remote DX—Delivers end-to-end visibility into the digital employee experience, regardless of their location, by monitoring local network performance, including Wi-Fi strength and speed, as well as user device ISP connectivity measurements.
- ControlUp Scoutbees—Delivers a SaaS-based solution that uses proactive synthetic testing to alert IT operations teams about availability issues for applications, desktops, and network resources. By periodically emulating end-user actions to test availability and performance, system administrators can troubleshoot and resolve issues before employees become frustrated and their productivity is negatively impacted.