At VMware Explore 2022 US, VMware outlines the journey of digital workspace from being manual and task-centric to an outcomes-driven autonomous workspace. The company unveiled innovations across its Anywhere Workspace platform that will inject automation into organizations’ end-user computing environments, enabling IT teams to do more with less. VMware Anywhere Workspace will include all tools needed to deliver autonomous workspaces.

VMware revealed how it is advancing self-configuring, self-healing and self-securing outcomes across four key technology areas that are delivered by the Anywhere Workspace platform: VDI and DaaS, Digital Employee Experience, Unified Endpoint Management and Security.

VMware is introducing a next generation of VMware Horizon Cloud that will enable multi-cloud agility and flexibility. This new release represents a major update to Horizon Cloud on Microsoft Azure that can dramatically simplify the infrastructure that needs to be deployed inside customer environments, reducing infrastructure costs in some cases by over 70% while increasing scalability and reliability of VMware’s DaaS platform.

The new “Thin Edge” infrastructure continues to leverage the Horizon Control plane–a VMware-managed service that includes hybrid support and features like app management, universal brokering, image management, monitoring, and more. Plus, this next-gen Horizon Cloud is API-driven, so customers, partners, and ISVs will be able to build tools, services, and automations. Customers with Horizon subscription licenses are entitled to the new and improved Horizon Cloud at no additional charge.

VMware will also introduce VMware Horizon Managed Desktop – a flexible, cloud-hosted service that delivers fully-managed virtual desktops and apps with choice of deployment options: on-premises, hybrid or public cloud.

Additionally, Google and VMware are collaborating to bring access to any app on any device for the hybrid workforce. Organizations will be able to use hundreds of certified endpoints to connect to Horizon virtual desktops and apps. And now, with Google Chromebook as a validated endpoint, industries like healthcare can benefit from delivering a great user experience for more secure access to corporate resources.

VMware is broadening the coverage of its Digital Employee Experience solutions beyond Workspace ONE UEM managed devices to now include VMware Horizon and third-party managed and unmanaged devices. This will result in increased support of remote, hybrid and frontline personas.

And, to support the rising number of devices used by frontline employees, VMware is introducing a Digital Employee Experience Management (DEEM) solutions pack for customers with frontline deployments. These out-of-the box dashboards span ROI, shared-device usage, device loss, critical application performance, and more, to measure and improve mission-critical deployments.

Finally, VMware Workspace ONE is introducing DEEM Guided Root Cause Analysis capabilities. With the increase in hybrid work, organizations have struggled to scale the helpdesk to support more devices, apps, and networks.