Observe, Inc., the SaaS observability company reinventing the way machine-generated data is stored, managed and analyzed, recently announced “Project Voyager,” its most significant product update yet. Voyager introduces an AI Investigator along with OpenTelemetry-Native APM and Snowflake Observability, enabling Engineering, DevOps and SRE teams to troubleshoot incidents faster and improve customer experience.

Also announced is the closing of $145 million in Series B funding with the most recent investments by Evolution Equity Partners and Madrona Ventures. Madrona Managing Director Soma Somasegar also joins Observe’s board of directors, effective immediately.

“The introduction today of Observe APM fulfills the original vision we had for Observe – to ingest data into a single data lake, analyze it using a single query language and access it through a single consistent user interface,” said Jeremy Burton, CEO of Observe Inc. “Next, Observe’s AI Investigator clearly outlines our vision for the future – a world in which a network of intelligent agents will work on behalf of, and in conjunction with, on-call engineers to further reduce MTTR.”

Observe’s AI Investigator orchestrates a network of domain-specific AI agents, assisting engineers in quickly identifying and resolving issues. AI agents are finely tuned for specific tasks such as accessing runbooks or prior incidents, understanding Kubernetes, AWS or Github, or generating queries to interact with Observe. When incidents are resolved, summaries are generated and used to train AI agents so they get smarter over time.

AI Agents are orchestrated by a master “AI Planner” which drives the troubleshooting workflow. This can be thought of as a digital companion or assistant to the on-call engineer.

Project Voyager’s OpenTelemetry-Native APM provides immediate visibility into the services, traces and spans of all applications instrumented using the OpenTelemetry standard. Unlike many legacy vendors, Observe exclusively uses the upstream OpenTelemetry agent for instrumentation – nothing proprietary is included.

Observe released Trace Explorer earlier this year and, now, adds to that with Service Explorer and Service Level Management. Teams can now align their observability practices with customer experiences by setting Service Level Objectives with a single click and proactively track the consumption of error budgets. Observe’s unique architecture enables users to retain more of their traces for longer periods of time. Some vendors will downsample traces to as little as 1% and retain them for as little as 15 minutes. Observe does not downsample traces by default and retains all tracing data for 13 months.

Finally, Voyager introduces Snowflake Observability, now available in the Snowflake Marketplace and offers 1TiB/month of Snowflake data for free. This integration allows developers to gain critical insights into query performance and application health without moving telemetry data outside of Snowflake, ensuring maximum security and efficiency.

Today’s announcement also caps a period of exponential growth for Observe, with Annual Recurring Revenue (ARR) up over 200% year-over-year and Net Revenue Retention (NRR) over 190% at the end of the first half of FY25. The Series B funding will be used to further build out engineering and sales functions to keep pace with growth expectations in the second half of the year.

Observe now serves almost 100 customers, including large enterprises such as Capital One and Commonwealth Bank of Australia.